Accessible PDF links problem in InDesign version 15 (InDesign 2020)

20th December 2019 | by Ted Page

Notice to all our InDesign customers

Please note that there is a problem in the latest version of InDesign (version 15.0.1) which means that, out of the box, any  hyperlinks that you create will not be screen reader accessible when you export to PDF. Such links will work with a mouse, but will not work at all with screen readers (tested with NVDA and several versions of JAWS, including JAWS 2020).

The problem lies with the new Accessibility panel in the Edit Hyperlink dialogue box. Clicking on the new Accessibility button opens an Alt Text field in which you can overwrite a URL with a more human-friendly text alternative for screen reader consumption.

Screenshot of the new Alt Text field under the Accessibility tab of the Edit Hyperlinks dialogue box

Alt text not optional

This would be fine if its use were optional, but it’s not. As things currently stand, all links must have some content entered into this box if they are to be screen reader accessible. But imagine, for example, having to replace every item in a table of contents with a copy of itself—a lot of extra work for no benefit at all. And there are, of course, many other instances in which you would gain nothing by adding text to this field.


This bug has been reported to Adobe, but until it is fixed, if you need to create accessible PDFs, you might want to consider sticking with InDesign version 14 (InDesign 2019).

Alternatively, any PDFs that have been created using InDesign 2020 can be rebuilt using Acrobat Pro. See creating accessible links in PDFs for how to do so.